STORE POLICY
Customer Care
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About Odeer Designs
At Odeer Designs, we take pride in creating unique t-shirts that are designed and printed right here in Berlin, Germany. Our commitment to quality craftsmanship ensures that each garment reflects our passion for creativity and attention to detail and a lot of the designs are first drawn by hand and then transferred to the t-shirts with high quality DTF transfers.
T-Shirt Care Instructions
To keep your Odeer t-shirts looking their best, follow these simple care guidelines:
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Turn Inside Out Before Washing: Before tossing your t-shirt into the washing machine, turn it inside out. This helps preserve the vibrant colors and prevents any design elements from fading or cracking.
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Machine Wash Cold: Use cold water to wash your t-shirts. Hot water can cause shrinkage and damage the fabric.
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Gentle Cycle: Opt for a gentle cycle to protect the fabric and maintain the shape of your t-shirt.
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Avoid Bleach: Harsh chemicals like bleach can harm the fabric and graphics. Stick to mild detergents.
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Air Dry or Low Heat: Instead of using high heat, air dry your t-shirts or tumble dry on low. High heat can weaken the fabric and affect the print quality.
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Iron Inside Out: If you need to iron your t-shirt, do it inside out. This prevents direct heat exposure to the design.
Contact Us
Have questions or need assistance? We’re here to help! Reach out to our friendly customer care team:
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Phone: +49 176 552 36039
Feel free to ask about sizing, shipping, or any other inquiries. Thank you for choosing Odeer Designs! 🎨👕
Privacy & Safety
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At Odeer Designs, we take your privacy seriously. We only collect personal information that is necessary to your orders, such as your name, address, and payment details. We do not share your information with any third parties, for the purpose of fulfilling your orders. We use industry-standard security measures to protect your information from unauthorized access, we do not store your payment details on our servers. By using our website, you agree to our privacy policy. If have any questions or concerns, please contact us at odeerclubwear@gmail.com.
Wholesale Inquiries
Please contact us at odeerclubwear@gmail.com
or call:+49 176 552 36039
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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Return Policy for Odeer Designs
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Thank you for shopping with Odeer Designs! We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:
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Eligibility:
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You may return unworn, unwashed, and undamaged items within 14 days of receiving your order.
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Items must be in their original condition with all tags attached.
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Return Process:
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Contact our customer support team at odeerclubwea@gmail.com to initiate the return process.
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We will provide you with a return authorization and instructions.
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Shipping Costs:
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Customers are responsible for return shipping costs.
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If the return is due to a defect or error on our part, we will cover the return shipping costs.
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Refunds:
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Once we receive your returned item, we will inspect it.
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Refunds will be issued to the original payment method within 5 business days of receiving the return.
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Contact Us:
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If you have any questions or need assistance, please reach out to our customer support te
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